Frequently Asked Questions

The same service fee is applied to all renewals, whether they are done online, in person at a registry office, or through the mail. There is no additional convenience fee applied to online renewals.

If you attempt an online renewal and receive an error message, this means that your renewal did not meet the conditions for an online transaction. To troubleshoot your attempted transaction, you can contact us. Ultimately, if the online renewal isn't working for you, you will nee to visit a registry agent to have your transaction processed.

If you attempt to renew any of the following vehicle types or meet any of the indicated conditions, you may have your request rejected:

• You have a fleet or company vehicles.
• You have made changes to your address or other information on your vehicle registration within the past year.
• Your registration has been expired for more than 12 months prior to today's date.
• There have been changes made to ownership and/or lease information.
• You have outstanding fines, maintenance enforcement restrictions, or outstanding motor vehicle debt.

We cannot update or change your vehicle registration. If you wish to update or change this information, please visit your local registry agent.

Starting April 1, 2016, Albertans will no longer receive mailed renewal notices for vehicle registrations, driver licences and ID cards, except for the following:

• Individuals or organizations that hold handicapped parking placards or disabled licence plates
• Seniors over the age of 70 as of April 1, 2016
• Organizations with permanent fleet registrations, which will continue to receive fleet listings

For information on what you will need to renew online, please see Vehicle Registration Renewal.

Your vehicle registration certificate is available as a digital download in PDF format through eServices. A copy of your registration certificate will not be mailed to you. Licence plate expiry stickers are no longer required as of January 1, 2021.

Yes, when you renew through eServices you receive your vehicle registration certificate as a digital download in PDF format.

Your new vehicle registration certificate will be available as a PDF document from eServices - under Account Dashboard, My Digital Downloads.

The initial digital download is only available between 6:00 AM and 10:00 PM Mountain Time. If you are renewing your vehicle registration outside of these hours, your initial digital download will be available the next day at 6:00 AM.

You may print your vehicle registration certificate on plain white paper or present it on your mobile device.

Please see the Government of Alberta site for information on how someone in Alberta can request vehicle services on your behalf.

Please visit the Government of Alberta site for more information regarding vehicle registration in Alberta.

Please contact us if you have any other questions.

Please visit reminders.e-registry.ca for answers to common questions regarding the Renewal Reminder Service.

Please contact us if you have any other questions.