Frequently Asked Questions

Vehicle Registration Renewal

The service is available throughout the day, except for the following times: 9:55 p.m. to 10:20 p.m. daily, except Sundays; and from 6:55 a.m. to 12:05 p.m. on Sunday.

The same service fee is applied to all renewals, whether they are done online, in person at a registry office, or through the mail. There is no additional convenience fee applied to online renewals.

If you attempt an online renewal and receive an error message, this means that your renewal did not meet the conditions for an online transaction. To troubleshoot your attempted transaction, you can contact us. Ultimately, if the online renewal isn't working for you, you will nee to visit a registry agent to have your transaction processed.

If you attempt to renew any of the following vehicle types or meet any of the indicated conditions, you may have your request rejected:

  • Commercial vehicles.
  • Off-highway vehicles.
  • Renewal notices that display out of date information, such as an old address or incorrect information.
  • Any licence plates where the expiry date is more than 2 months prior to today's date.
  • Any changes to ownership and/or lease information.
  • Any outstanding fines.
  • Maintenance enforcement restrictions.
  • Outstanding motor vehicle debt.

We cannot update or change your personal information included in your vehicle registration renewal. If you wish to update or change this information, please visit your local registry agent.

Starting April 1, 2016, Albertans will no longer receive mailed renewal notices for vehicle registrations, driver licences and ID cards, except for the following:

  • Individuals or organizations that hold handicapped parking placards or disabled licence plates
  • Seniors over the age of 70 as of April 1, 2016
  • Organizations with permanent fleet registrations, which will continue to receive fleet listings

You will need current vehicle registration certificate, which contains your licence plate number and your registration number, instead.

As of January 2021, the Alberta Government is no longer sending license plate stickers or tabs when you renew your vehicle registration. When you renew, you will only receive a new registration certificate.

If you renewed your registration more than 10 days prior to expiry and have still not received your registration certificate, you have 30 days to request a replacement at no charge from a registry agent.

If you are 10 days or less away from your expiry date, you should renew your registration in person to ensure that you receive your registration certificate before your registration expires.

Please see the Alberta Government site for information on how someone in Alberta can request vehicle services on your behalf.

Please contact us if you have any other questions.

Renewal Reminder Service

Please visit reminders.e-registry.ca for answers to common questions regarding the Renewal Reminder Service.

Please contact us if you have any other questions.