The service is available throughout the day, except for the following times: 9:55 p.m. to 10:20 p.m. daily, except Sundays; and from 6:55 a.m. to 12:05 p.m. on Sunday.
Yes, there is a service fee of $9.00 + GST that will be added to your payment. The same service fee applies to renewals paid in person at a registry office, and renewals done through the mail.
Should you believe that the requirements of the Internet Sales Contract Regulation have not been followed for this service, a transaction can be cancelled in different ways:
If you attempt to use the online renewal feature and receive the following message: "Your transaction could not be completed, please contact a Registry Office", this means that your renewal did not meet the conditions for an internet transaction. To have your transaction processed you must personally visit a registry agent.
If you attempt to renew any of the following vehicle types or meet any of the indicated conditions, you may have your request rejected:
We cannot update or change your personal information included in your vehicle registration renewal. If you wish to update or change this information, please visit your local registry agent.
Starting April 1, 2016, Albertans will no longer receive mailed renewal notices for vehicle registrations, driver licences and ID cards, except for the following:
You will need current vehicle registration certificate, which contains your licence plate number and your registration number, instead.
If you renewed your registration more than 10 days prior to expiry and have still not received your validation tabs, you have 30 days to request replacement tabs at no charge from a registry agent.
If you are 10 days or less away from your expiry date, you should renew your registration in person to avoid being charged for replacement validation stickers if they do not arrive in the mail prior to expiry.
Please visit the AARA web site to view more Motor Vehicle Services frequently asked questions.